Employee Assistance Program (EAP): Support for Navigating Life

Michelle MachenMauser News

When personal and workplace challenges become overwhelming, they can negatively affect various aspects of life.

Mauser Packaging Solutions supports its U.S. and Canadian1 employees by offering a comprehensive and easily accessible Employee Assistance Program (EAP). The Mauser U.S. EAP and Canadian EAFP are available to employees and their household members, regardless of healthcare benefits enrollment or dependent status. All services offered through these programs are completely confidential and designed to help you and your household members gain the support in format that is comfortable.

While many employees may be unaware of EAP services including counseling services, work-life support and legal and financial guidance; awareness is not the only reason these programs often go underutilized. Admitting to struggles can carry stigma, with fears that emotional difficulties may be perceived as mental illness, and that seeking help might be seen as a sign of weakness.

At Mauser Packaging Solutions, our most valuable assets are our people and your safety at work and in your personal life. To increase awareness of the work/life EAP and EFAP support services and available resources, and to further educate employees on identifying and navigating tough times, the upcoming Mauser Mental Health Awareness series will concentrate on stress and anxiety, addiction, relationships/domestic violence awareness, and suicide prevention.

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At Mauser, prioritizing your wellbeing fosters a culture of mutual respect and dedication. Our EAP programs are just one of the ways we’re here to help you manage through rough patches and help to identify difficulties you may be experiencing. Employees and household members are encouraged to reach out and use the EAP resources available.

1In Canada, this program is titled Employee and Family Assistance Program (EAFP). For the purpose of this article “EAP” refers to both the U.S. and Canadian programs unless specifically addressing the Canadian program.

Note: Similar programs may be offered in other countries through Company provided offerings or government healthcare systems. Check with your local Human Resources representative for available resources.

Connect with Resources

E(F)AP resources and assistance are available to U.S. and Canadian Mauser Packaging Solutions employees and members of their household through our benefit programs.*

U.S.: THE HARTFORD: GuidanceResources® - Employee Assistance Program (EAP)

In addition to online information and resources, this service includes up to five face-to-face counseling sessions per occurrence. This means you and your household members won’t have to share visits. You can each get counseling help for your unique needs. Counseling for legal, financial, medical and benefits-related concerns is also available by phone.

 Call 24/7/365: 1-800-327-1850 or visit www.guidanceresources.com
(Web ID: HLF902 and Company: MAUSE)

View EAP Flyer (English)
View EAP Flyer (Spanish)

Canada: Manulife – Homewood Health/Santé: Resilience® Employee and Family Assistance Program (EFAP)

EFAP provides support for you and your family when you need it, in a way that works best for you. Support services available include counselling, online services, lifestyle and specialty coaching, depression care and trauma care.

Call 24/7/365: 1-866-644-0326 or visit www.manulife.ca/groupbenefits

View EFAP Flyer (English)
View EFAP Flyer (French)

*Resources and assistance available regardless of enrollment in healthcare benefits.